instruction plans: developing and utilizing helpful education packages for new hires and current workers.
get and engage chats to potential shoppers in designated marketplace area to qualify leads and explain sort of provider or products available
Will interact with functions making sure that the expectations concerning QA assistance to the campaigns are satisfied
Conducting company Investigation to be familiar with business procedures necessary to be certain end-to-end shipping and delivery of meant task success.
a chance to Assume on your toes in a quick-paced ecosystem exactly where messages about chat, simply call and e mail appear speedy and furious;
Leaders at Etech must foundation all choices and behaviors around the character commitments even when it isn’t easy to do.
support Operation department to achieve their intention and provide flooring coverage as per Procedure needs
the chance to Consider on your feet in a fast-paced natural environment in which messages around chat, connect with and e-mail occur rapid and furious;
OUR eyesight to create a outstanding variation for one another, our buyers, and within our communities.
expertise Functioning as Portion of a collaborative crew - we perform together to ensure customers have the ability to use our products and services with none difficulty and fantastic working experience is furnished in the course of every single conversation.
Etech has spread to a few nations around the world, with 7 U.S places, one nearshore, and two offshore. With about 160 million voice interactions, forty million chat & email interactions, and fifty four million good quality checking evaluations per annum, Etech has the flexibleness and scalability to spouse with businesses of all measurements.
Oversee the development and implementation of CTI answers, making sure integration with present techniques and compliance with marketplace criteria.
dealing with a world group, giving Network-/Security Services over a substantial amount of high quality helps with routine more info and ad hoc requests. Supports projects and initiatives in the Division
E Tech team is proud to manual our industrial partners into the longer term. Contact our industry experts these days to discuss your jobs and targets.